Please ensure if the email you tried to send us is stuck in your email outbox or something else. I have checked our email boxes, and honestly, I could not find any email with your name. FYI, we have sent an email reporting the problem to all users and kindly asked them to reinstall the latest update. Concerning your note that you have contacted us using the 'feedback' button, I can also confirm that we have not received any email from you reporting any issue. The PDF24 team has resolved the problem, and we have also released a new update to fix this issue.

Hi Mfon, Thank you for the feedback. We're aware of an issue that was caused by one Windows update that has created some problems with PDF24. Also, even delivering free Revit plugins, we have top customer service as the messages below highlight.

Note - it seems a bit unfair the four starts rating when this issue was caused by 'others' that are not from our control and responsibility. Howeber, you can always contact us using the support email ( this helps and we look forward to hearing from you again! FYI, we have sent an email reporting the problem to all users and kindly asked them to reinstall the latest update.Ĭoncerning your note that you have contacted us using the 'feedback' button, I can also confirm that we have not received any email from you reporting any issue.

We're aware of an issue that was caused by one Windows update that has created some problems with PDF24. Christo, thank you very much for the 5 stars review! 🙂 Please install the latest windows 10 updates, it was a bug caused by Microsoft.

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